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Order Cancellation Policy

 

Cancellation Process: All cancellation requests must be submitted via email to contact@calioso.com.

Eligibility for Cancellation: Requests received after 12 hours will be reviewed on a case-by-case basis. Approval is not guaranteed, especially if the order has been processed or shipped.

Refunds: Approved cancellations will be refunded in the original form of payment. Please allow 2-3 business days for processing.

No-Change Window: Once an order has been processed, changes cannot be made. Customers are encouraged to review orders carefully before confirming.

Contact Information: For cancellation requests and inquiries, contact us at contact@calioso.com or call +44 20 8040 4203 Monday to Friday: 10:00 AM to 6:00 PM (GMT).

Policy Updates: This cancellation policy is subject to change without prior notice.

Your satisfaction is our priority, and we’re always here to assist with any questions or support needs.

  • Business Name: calioso.com
  • Company Name: HUB & CUP LTD
  • Company Number: 15948798
  • Email: contact@calioso.com
  • Address: 20 Wenlock Road, London, N1 7GU, United Kingdom
  • Phone Number: +44 20 8040 4203
  • Opening Hours: Monday to Friday – 10:00 AM to 6:00 PM (GMT)

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